Terms of Use

Once an order for a pet portrait is made, there is a cooling off period of 7 days should you change your mind at which point the money paid will be refunded to you in full, with a fee of £25 deducted to compensate for time and any initial sketches made.

The creation of your portrait is collaborative and dependent on having a good quality photograph to work from. You will be able to view early progress on your portrait if you wish and this is the ideal time to discuss any amendments. Once the portrait is complete, it will be very difficult to alter, and this may incur an additional charge dependent on the amount of work required.